AI Agents
Off-the-shelf AI chatbots give generic answers and charge per conversation. We build AI agents trained on your data that handle complex workflows — and you own them.
The Problem
SaaS vendors charge $0.50–$2.00 per AI interaction. At scale, that's more expensive than human agents.
Per-conversation pricing from SaaS vendors becomes punishingly expensive at scale. 100K conversations/month = $50K–$200K/month.
Off-the-shelf AI agents don't understand your products, processes, or customers. They escalate 60%+ of interactions to humans.
SaaS chatbots sit on top of your systems. They can answer questions but can't take action — check inventory, process returns, update accounts.
Your customer interactions improve the vendor's AI for everyone, including your competitors. Your data should benefit you.
The Solution
Fixed infrastructure costs. Handle 1K or 1M conversations at the same price.
AI agents that understand your products, policies, and customers deeply — not generic models.
Agents that can take action — process orders, update accounts, check inventory, schedule appointments.
Your AI gets smarter on your data. That intelligence stays with you, not the vendor.
Process
Identify the highest-impact automation opportunities across customer service, sales, and operations.
Build the AI's knowledge foundation from your documentation, past interactions, and domain expertise.
Build, test, and refine AI agents with your team. Each agent is validated against real scenarios before deployment.
Connect agents to your systems (CRM, inventory, billing) and deploy across your customer touchpoints.
Continuous monitoring, retraining, and expansion of agent capabilities based on real interaction data.
Best Fit
FAQ
A custom AI agent platform costs $100K–$250K to build. Compare that to Intercom Fin at $0.99/resolution — a company handling 50K resolutions/month pays $50K/month ($600K/year). The custom build breaks even in 3–6 months.
Custom agents trained on your specific data typically achieve 85–95% resolution rates, compared to 40–60% for generic chatbots. They handle your specific edge cases because they were built for your specific business.
A focused customer service agent: 6–8 weeks. A multi-channel agent handling sales, support, and operations: 3–4 months. We deploy iteratively so you see results within the first month.
Yes. You own the fine-tuned models, the training data, and the entire agent infrastructure. You can modify, extend, or redeploy without our involvement.